Notifications & Chrome Extension

Keep players informed and manage programs efficiently with automated notifications and browser tools.

Automated Notifications

PickleSync's notification system keeps your players informed and engaged without requiring constant manual communication. Set up automated notifications once, and the system handles the rest throughout your program.

Email Notifications

Configure email notifications for key program events:

  • Match Reminders: Sent 24 hours before scheduled play with court assignments and partners
  • Schedule Updates: Automatic alerts when matches are rescheduled or cancelled
  • Registration Confirmations: Instant confirmation when players sign up for your program
  • Weekly Summaries: Digest emails with upcoming matches and program announcements

Customize email templates with your organization's branding, logo, and custom messaging. All emails include one-click actions for confirming attendance or updating availability.

SMS Notifications

For urgent updates or players who prefer text messages, enable SMS notifications:

{
  "notification_type": "sms",
  "trigger": "match_reminder",
  "send_time": "2_hours_before",
  "message_template": "PickleSync reminder: You're playing at {time} on Court {court} with {partner}. Reply Y to confirm."
}

SMS notifications support two-way communication, allowing players to confirm attendance or cancel directly via text message. Responses automatically update player availability in the system.

In-App Notifications

Players who use the PickleSync mobile app receive push notifications for:

  • Upcoming matches and partner assignments
  • Last-minute schedule changes or court updates
  • Messages from program administrators
  • League standings and playoff qualification updates

Push notifications ensure players stay connected even when they're not actively checking email, reducing no-shows and improving communication effectiveness.

Notification Settings

Player Preferences

Players control their own notification preferences through their profile settings:

ChannelMatch RemindersSchedule ChangesAdmin MessagesWeekly Digest
EmailConfigurableConfigurableConfigurableConfigurable
SMSConfigurableConfigurableOff by defaultOff
PushAuto-enabledAuto-enabledAuto-enabledConfigurable

Respecting player communication preferences improves engagement and reduces notification fatigue. The system enforces opt-out requests automatically while ensuring critical updates still reach everyone.

Admin Controls

Program administrators can manage notification timing and content:

Be mindful of your players' time zones when scheduling automated notifications. PickleSync automatically adjusts notification timing based on each player's location to ensure messages arrive at appropriate times.
  • Quiet Hours: Prevent notifications during specified hours (e.g., 10 PM - 7 AM)
  • Frequency Limits: Cap the number of notifications sent per day
  • Priority Levels: Mark urgent messages for immediate delivery
  • Bulk Actions: Send custom announcements to entire programs or specific groups

Chrome Extension

The PickleSync Chrome extension provides quick access to program management tools without opening the full web application. Install it from the Chrome Web Store for streamlined administration.

Quick Actions

Access common tasks directly from your browser toolbar:

  • Check Today's Schedule: View current matches and court assignments
  • Send Quick Notification: Message players without navigating to the dashboard
  • Mark Attendance: Record player attendance during active sessions
  • Update Availability: Quickly adjust court availability or player status

Right-click the extension icon to open a menu with one-click actions for frequently used features. The extension badge displays the number of unconfirmed players for today's matches.

Extension Features

The Chrome extension includes lightweight versions of key features:

// Extension popup interface
{
  "quick_view": {
    "todays_matches": 6,
    "confirmed_players": 18,
    "pending_confirmations": 6,
    "available_courts": 4
  },
  "actions": [
    "send_reminder",
    "view_schedule",
    "record_scores",
    "check_in_player"
  ]
}

Background Sync

When installed, the Chrome extension maintains a live connection to your PickleSync programs:

  • Real-time Updates: Instant notifications of player confirmations or cancellations
  • Badge Notifications: Visual indicators for pending actions requiring attention
  • Offline Queue: Queue actions when offline and sync when connection restores
  • Quick Search: Search players, matches, or programs from the browser omnibox

Type "ps" in your Chrome address bar followed by a search term to quickly find players or programs without opening any tabs.

Grant the Chrome extension notification permissions to receive desktop alerts for urgent updates like last-minute player cancellations or emergency schedule changes.

Mobile Companion

While the Chrome extension is desktop-focused, the PickleSync mobile app provides similar quick-access features for on-the-go management. Both sync instantly, so actions taken on one device immediately reflect across all platforms.

The mobile app additionally supports:

  • QR code scanning for quick player check-in
  • Camera integration for court surface condition reports
  • GPS-based court location and directions
  • Offline mode with automatic sync when connection returns

Together, the Chrome extension and mobile app ensure you can manage your pickleball programs efficiently from any device, anywhere.